To our passengers, We would like to inform you that blockading actions and rotational strikes may paralyze airport activities as well as the nearby road system on Monday 24 November 2014. We advise you to take all necessary steps in order to be at the airport at least 3 hours prior to your departure. You should also visit airline websites regularly in order to stay informed. We are doing our best to ensure that all flights can operate at Brussels South Charleroi Airport.

Download flash player to display the content.

Cancelled flight - refund

Refund for a cancelled flight


Send a refund claim in English with the following details:

- confirmation number (ex. ABC123),
- full details of the flights involved (date and itinerary),
- name of the passengers.

Ryanair Refunds Dept.
PO Box 11451
Co Dublin

or by fax: +353 1 812 16 76

Wizz Air

Fill the form on the following link:


Send a refund claim within 30 days after the scheduled flight date to:

SA Jetair
Gistelsesteenweg 1
8400 Oostende


Fax the refund claim (in pdf) to +212 22 44 62 21


Send a refund claim by email to: